Payment terms
How money moves — for buyers paying, and for artists getting paid.
28 June 2026 · 4 minute read
Nothing about this needs to be mysterious, so here it is in full.
Buyers pay through a standard secure gateway for most works. Above a set threshold, larger acquisitions move to a verified bank transfer handled with our team, because card rails are not built for pieces at that value and the fees would come out of the artist's share.
Prices are displayed in your local currency, converted at the day's rate for guidance. The transaction itself settles in a single base currency, and the exact amount charged is shown before you confirm.
The displayed price includes white-glove crating and insurance. Shipping is quoted separately at checkout against the destination and the crated weight — we do not fold it into the price, because freight on a crated original varies by a factor of ten between a domestic delivery and an intercontinental one and any single figure would be wrong for almost everyone. Import duties and local taxes at the destination are the buyer's responsibility, and we will tell you what to expect for your country before you commit.
Funds are held from payment until delivery is confirmed. If the work does not arrive, or does not match its description, you are refunded in full including return freight.
Artists are paid once the holding period closes, typically within seven days of confirmed delivery. Our commission is deducted at that point and itemised — there are no listing fees, no payment-processing surcharges passed on, and no deductions that were not disclosed before the sale.
A collector whose offer is accepted pays exactly that amount. There is no separate buyer's fee stacked on top; what you offer is what you owe.
